Change Agent

Edward A. Delgado-Romero & Jon M. Harvey

The term change agent has been used generally to denote any person, activity, or experience that facilitates change. An alteration in both psychological and behavioral functioning is the expected result of the interplay between individual and organizational competencies, such as knowledge, skills, and awareness. The basis for measuring this change relates to movement along a continuum of Self-System awareness. Originally, change agent was used to refer to leaders or facilitators of change induction groups, or T-groups (basic skills training groups). Early change induction groups in the early 1900s were utilized by only a few, isolated individuals. The focus of the early T-groups was varied and unstandardized, based on the specific focus of the facilitator's goal for the population. In the first quarter of the century, no true effort was made to combine the philosophies of groups or group leaders. World War ...

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