PrintSave this searchShare
Text size Increase font sizeDecrease font size
You searched for:
Sort by: Relevance | Title | Pub. Date

Showing 1-20 of 22 items

  1. Handbook of Strategic Alliances

    Handbook of Strategic Alliances

    Oded Shenkar & Jeffrey J. Reuer

    SAGE Publications, Inc. (2006)

    The Handbook of Strategic Alliances covers state-of-the-art research on strategic alliances and serves to pave the road for future alliance research. Little is understood about the specific managerial challenges involved in establishing and operating alliances from their initial setup...

    DOI: http://dx.doi.org/10.4135/9781452231075

  2. The Handbook of Marketing Research: Uses, Misuses, and Future Advances

    The Handbook of Marketing Research: Uses, Misuses, and Future Advances

    Rajiv Grover & Marco Vriens

    SAGE Publications, Inc. (2006)

    The Handbook of Marketing Research: Uses, Misuses, and Future Advances comprehensively explores the approaches for delivering market insights for fact-based decision making in a market-oriented firm. Divided into four parts, the Handbook addresses (1) the different nuances of deliveri...

    DOI: http://dx.doi.org/10.4135/9781412973380

  3. Handbook of Services Marketing & Management

    Handbook of Services Marketing & Management

    Teresa A. Swartz & Dawn Iacobucci

    SAGE Publications, Inc. (2000)

    The Handbook is organized in six major sections: The service setting, demand management, service excellence and profitability, service recovery, service relationships, and firm-wide service issues. A unique structural feature of the Handbook is the inclusion of both in-depth chapters ...

    DOI: http://dx.doi.org/10.4135/9781452231327

  4. The SAGE Handbook of Conflict Communication, Second Edition

    The SAGE Handbook of Conflict Communication, Second Edition

    John G. Oetzel & Stella Ting-Toomey

    SAGE Publications, Inc. (2013)

    This second edition of the award-winning The SAGE Handbook of Conflict Communication emphasizes constructive conflict management from a communication perspective, identifying the message as the focus of conflict research and practice. Editors John ...

    DOI: http://dx.doi.org/10.4135/9781452281988

  5. Becoming an Emotionally Intelligent Teacher

    Becoming an Emotionally Intelligent Teacher

    William Powell & Ochan Kusuma-Powell

    Corwin Press (2010)

    “I found myself saying ‘Amen!’ continuously as point after point was right on target with my experience and perspective. The authors present and thoroughly discuss such vital teacher attributes as empathy, humor, relationships, reflection, self-discovery, self-awareness, and motivatio...

    DOI: http://dx.doi.org/10.4135/9781452275307

  6. Essentials of Cross-Cultural Counseling

    Essentials of Cross-Cultural Counseling

    Lawrence H. Gerstein, P. Paul Heppner, Stefania Ægisdóttir, Seung-Ming A. Leung & Kathryn L. Norsworthy

    SAGE Publications, Inc. (2012)

    Essentials of Cross-Cultural Counseling is a brief, supplemental book derived from the International Handbook of Cross-Cultural Counseling. Edited by a high-profile team with international expertise, the book focuses on the history, issues, challenges, and opportuniti...

    DOI: http://dx.doi.org/10.4135/9781452275505

  7. Knowing in Firms: Understanding, Managing and Measuring Knowledge

    Knowing in Firms: Understanding, Managing and Measuring Knowledge

    Georg von Krogh, Johan Roos & Dirk Kleine

    SAGE Publications Ltd (1998)

    Written by some of the leading international scholars in the field, this book presents the current state-of-the-art in knowledge management. The book offers a strong response to the need for a body of scientific knowledge on the understanding, managing and measuring of kn...

    DOI: http://dx.doi.org/10.4135/9781446280256

  8. Trust in Organizations: Frontiers of Theory and Research

    Trust in Organizations: Frontiers of Theory and Research

    Roderick Kramer & Tom Tyler

    SAGE Publications, Inc. (1996)

    Trust plays a central role in organizational life. It facilitates exchanges among individuals, enhances cooperation and coordination, and contributes to more effective relationships. This volume brings together a cross-disciplinary group of contributors to present some of the latest, ...

    DOI: http://dx.doi.org/10.4135/9781452243610

  9. Trust, Social

    Trust, Social

    Byron Kaldis

    Found in: Encyclopedia of Philosophy and the Social Sciences

    The notion of social trust as a topic of analysis and investigation is important in philosophy and in the social sciences, as it plays a crucial role in social life and especially in cooperative activities. The whole sphere of sociality rests on people being together. With...

    DOI: http://dx.doi.org/10.4135/9781452276052.n388

  10. Survey Approach

    Survey Approach

    Steven G. Rogelberg

    Found in: Encyclopedia of Industrial and Organizational Psychology

    A survey can be broadly defined as a detailed investigation of a topic. Although interviews and focus groups are often included under this broad umbrella, the term survey has become synonymous with a questionnaire approach to research. Surveys are arguably the most com...

    DOI: http://dx.doi.org/10.4135/9781412952651.n299

  11. Trust in Healthcare

    Trust in Healthcare

    Michael W. Kattan

    Found in: Encyclopedia of Medical Decision Making

    This entry examines the conceptual issues and empirical research regarding patients' trust in healthcare. First, the meaning of the concept trust is explained. Second, the impact of trust in healthcare systems is explained, and the elements of trust that may be particu...

    DOI: http://dx.doi.org/10.4135/9781412971980.n333

  12. Ch. 20: Trust in Community–Academic Research Partnerships: Increasing the Consciousness of Conflict and Trust Development

    Ch. 20: Trust in Community–Academic Research Partnerships: Increasing the Consciousness of Conflict and Trust Development

    John G. Oetzel & Stella Ting-Toomey

    Found in: The SAGE Handbook of Conflict Communication

    Trust in community–academic research partnerships: Increasing the consciousness of conflict and trust development Consider the following scenario: An academic research team was invited by a tribal community's public health program to collaborate on a project. This pro...
  13. Trust

    Trust

    Dale Southerton

    Found in: Encyclopedia of Consumer Culture

    Consumers' trust in experts, regulatory agencies, and corporate actors has received considerable media and political attention in Europe over the past couple of decades. Responses are expressed in sudden shifts in demand, public opinion polls, claims made by advocates and ...

    DOI: http://dx.doi.org/10.4135/9781412994248.n561

  14. Ch. 7: “Orchestrating Our Relationships: Creating a Supportive Learning Environment”

    Ch. 7: “Orchestrating Our Relationships: Creating a Supportive Learning Environment”

    William Powell & Ochan Kusuma-Powell

    Found in: Becoming an Emotionally Intelligent Teacher

    Orchestrating our relationships: Creating a supportive learning environment The best teachers make student voices the center of the class. Building meaningful relationships means becoming vulnerable to the silliness of nine-year-olds, ...
  15. Trust and Attitudes

    Trust and Attitudes

    Susanna Hornig Priest

    Found in: Encyclopedia of Science and Technology Communication

    Trust is a key element in the initiation of cooperation and the formation of attitudes, and it therefore plays an important role in the acceptance of new technologies. Most people cannot evaluate the benefits and risks associated with technological deve...

    DOI: http://dx.doi.org/10.4135/9781412959216.n305

  16. Ch. 5: “Knowledge and the Concept of Trust”

    Ch. 5: “Knowledge and the Concept of Trust”

    Georg von Krogh, Johan Roos & Dirk Kleine

    Found in: Knowing in Firms: Understanding, Managing and Measuring Knowledge

    Knowledge and the concept of trust The notion of trust has in recent years received considerable attention. Trust has even been described as a business imperative (e.g. Davidow and Malone, 1992; Drucker, 1993; Sabel, 1993). In the 1994 summer special issue of the St...
  17. Ch. 8: “Cross-Cultural Collaboration: Developing Cross-Cultural Competencies and Yuan-Fen”

    Ch. 8: “Cross-Cultural Collaboration: Developing Cross-Cultural Competencies and Yuan-Fen”

    Lawrence H. Gerstein, P. Paul Heppner, Stefania Ægisdóttir, Seung-Ming A. Leung & Kathryn L. Norsworthy

    Found in: Essentials of Cross-Cultural Counseling

    Cross-cultural collaboration: Developing cross-cultural competencies and Yuan-Fen It was perhaps a serendipitous event in 1989 that began our relationship; but over the last 20 years, both of us have invested a great deal of effort to achieve a productive, meaningful,...
  18. Ch. 10: Interorganizational Trust

    Ch. 10: Interorganizational Trust

    Oded Shenkar & Jeffrey J. Reuer

    Found in: Handbook of Strategic Alliances

    Interorganizational trust It has become increasingly clear that interorganizational trust is an important factor affecting the actions and performance of organizations engaged in dyadic and network relationships such as strategic alliances. Scholars from a number of d...
  19. Ch. 11: Exploring Dark Corners: An Agenda for Organizational Behavior Research in Alliance Contexts

    Ch. 11: Exploring Dark Corners: An Agenda for Organizational Behavior Research in Alliance Contexts

    Oded Shenkar & Jeffrey J. Reuer

    Found in: Handbook of Strategic Alliances

    Exploring dark corners: An agenda for organizational behavior research in alliance contexts As a context for organizational behavior phenomena, alliances remain largely unexplored territory. To date, alliance research has been dominated by strategy scholars drawing pr...
  20. Ch. 21: Sources and Dimensions of Trust in Service Relationships

    Ch. 21: Sources and Dimensions of Trust in Service Relationships

    Teresa A. Swartz & Dawn Iacobucci

    Found in: Handbook of Services Marketing & Management

    Sources and dimensions of trust in service relationships Ever since Dwyer, Schurr, and Oh (1987) emphasized the importance of trust in marketing relationships, it has been a central construct in research on business-to-business sales and service relationships, as well...

Showing 1-20 of 22 items

Back to top