Pub. date: 2006 | Online Pub. Date: September 15, 2007 | DOI: 10.4135/9781412939584 | Print ISBN: 9780761930877 | Online ISBN: 9781412939584| Publisher:SAGE Publications, Inc.About this encyclopedia
Deming, W. Edwards
Brenda R. Kallio
The work of W. Edwards Deming (1900–1993), creator of the total quality management (TQM) process of industrial development, has proven influential among contemporary educational leaders seeking to improve school performance and stakeholder collaboration. Following World War II, Japan had a reputation for producing products of poor quality and was desperate to enter the world market but did not have the organizational, management, or leadership skills necessary to effectively run and operate successful companies. It was at that time that the Union of Japanese Scientists and Engineers sought out Deming. In 1950, Deming went to Japan and began working with Japanese engineers, scientists, and the managers of Japan's top companies. Collaboratively, Deming's quality control philosophies and procedures were implemented, and the products produced in post-World War II ...