Conflict Management

Kelli Jo Arndt

The term conflict management is often used synonymously with conflict resolution . A conflict management program can be defined as a program with educational components that is implemented in a school system to decrease the number of conflicts and antisocial behaviors that surface within that school system. Such programs began in the 1960s when community mediation groups and peace advocates introduced alternative dispute management skills into the legal system. Conflict management programs have expanded during the past 2 decades in an effort to counter the increase in violent acts and shootings in the schools. Although the number of conflict management type programs in U.S. schools is unknown, it has been estimated that at least one tenth of all public schools have some type of conflict management education curriculum. A review of the literature regarding the effectiveness of conflict management programs suggests that while many ...

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