Pub. date: 2007 | Online Pub. Date: September 15, 2007 | DOI: 10.4135/9781412952613 | Print ISBN: 9781412905794 | Online ISBN: 9781412952613| Publisher:SAGE Publications, Inc.About this encyclopedia
Gilbert B. Siegel
Evaluation is the assessment of activities of administrative entities relative to their design, implementation, efficiency, effectiveness, and costs in reaching goals. Activities might include routine service delivery and improvements, projects, programs, and alternatives. The study of comparative outcomes might be analyzed as well as what might have happened without the program. Programs are activities or groups of activities undertaken by a government to serve the public. Programs are usually continuing activities such as routine service delivery in local governments. Projects, on the other hand, are combinations of human and nonhuman resources pulled together in a temporary organization to achieve a specified purpose. Outputs are the amount of products and services delivered (completed) during a reporting period. Outputs result from the type of processing or technology employed by the agency. Thus, number of students vaccinated is an output resulting from the delivery of immunizations. The work of most organizations involves chains ...