Training Evaluation

Kenneth G. Brown

Training evaluation is the process used to determine the effectiveness and/or efficiency of training programs. Training effectiveness refers to the extent to which trainees (and their organization) benefit as intended from training. Training efficiency refers to the ratio of training-related benefits to training-related costs; thus, efficiency takes into account the resources used to design, develop, and administer the training. Training evaluation may also involve collecting data that do not directly address current levels of effectiveness or efficiency but are used to subsequently improve them. There is a broad knowledge base relevant to training evaluation. There are relevant academic literatures in educational psychology, educational measurement, human resource development, and the emerging discipline of program evaluation. There is also a substantial trade literature specific to evaluating workplace training. Because evaluation is at its core a research process, industrial/organizational (I/O) psychologists have made their own contributions to this literature. The evaluation process typically ...

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