Summary
Contents
Subject index
Trust plays a central role in organizational life. It facilitates exchanges among individuals, enhances cooperation and coordination, and contributes to more effective relationships. This volume brings together a cross-disciplinary group of contributors to present some of the latest, most exciting conceptual perspectives in the field and to demonstrate a variety of new methodological approaches to the study of trust. It includes discussions on: the psychological and social antecedents of trust; the effects of social and organizational structures on trust; and the broad effects of trust on organizational functioning.
The Road to Hell: The Dynamics of Distrust in an Era of Quality
The Road to Hell: The Dynamics of Distrust in an Era of Quality
Trust has long been recognized as a fundamental feature of interpersonal and intergroup relations in a number of social science disciplines. Sociologists and psychologists have proposed that trust is an element that makes work in organizations possible (Barnard, 1938) through its effect on cooperation (Axelrod, 1984; Deutsch, 1962; Kramer, 1993), interpersonal and group solidarity (Barber, 1983; Blau, 1964; Fox, 1974), and facilitating social infrastructure (Williamson, 1981;Zucker, 1986).
Until a recent resurgence of interest, trust received much less sustained, systematic attention historically among organizational scholars (see Mayer, Davis, & Schoorman, 1995). As a result, the link between trust and organizational ...
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