Trust plays a central role in organizational life. It facilitates exchanges among individuals, enhances cooperation and coordination, and contributes to more effective relationships. This volume brings together a cross-disciplinary group of contributors to present some of the latest, most exciting conceptual perspectives in the field and to demonstrate a variety of new methodological approaches to the study of trust. It includes discussions on: the psychological and social antecedents of trust; the effects of social and organizational structures on trust; and the broad effects of trust on organizational functioning.

Divergent Realities and Convergent Disappointments in the Hierarchic Relation: Trust and the Intuitive Auditor at Work

Divergent Realities and Convergent Disappointments in the Hierarchic Relation: Trust and the Intuitive Auditor at Work

Divergent realities and convergent disappointments in the hierarchic relation: Trust and the intuitive auditor at work
Roderick M.Kramer

I get the willies whenever I see closed doors. Even at work, where I am doing so well now, the sight of a closed door is sometimes enough to make me dread that something horrible is happening behind it, something that is going to affect me adversely.

Joseph Heller, Something Happened (1966, p. 1)

AUTHOR'S NOTE: This research owes a special debt to Jim Baron, who organized a stimulating interdisciplinary faculty seminar on trust and norms several years ago, and to Jeffrey Pfeffer, who prompted me to think further about the structural bases of organizational ...

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